EDF is one of the UK’s largest energy supplies providing electricity and gas to businesses of all sizes including multiple sites, landlords and property developers. They are also one of Britain’s biggest generators of zero carbon electricity from wind, solar and nuclear.
Topics
EDF Business Energy
EDF offers business energy in two categories, SMEs and large businesses that have bigger energy needs. SME customers can:
- get a quote online
- switch online if you like the quote
- get a discount for paying by Direct Debit
- have a choice of tariffs
- online account management
- access 24/7 live chat support
- switch to a smart meter to better track your energy use
- get advice on reducing your energy bills
EDF Business Energy Eligibility
EDF cater for businesses of all sizes but has no eligibility criteria.
EDF Business Electricity Tariffs
Fixed for Business Tariffs
- Fixed-rate contract
- Contract length of 1, 2, 3 or 4 years
- Payment by Direct Debit which receives a discount
- Online account management
- Exit fee charges apply
Fixed for Online Business Tariff
- Online only offering low rates
- Fixed-rate contract
- Contract length of 1, 2, 3 or 4 years
- Payment by Direct Debit which receives a discount
- Online account management
- Exit fee charges apply
Freedom for Business Tariffs
- Variable tariff
- Switch or upgrade at any time
- Payment by Direct Debit which receives a discount
- Online account management
- No exit fee
EDF Business Gas Tariffs
Fixed for Business Tariffs
- Fixed-rate contract
- Contract length of 1, 2, 3 or 4 years
- Payment by Direct Debit which receives a discount
- Online account management
- Exit fee charges apply
Fixed for Online Business Tariff
- Online only offering low rates
- Fixed-rate contract
- Contract length of 1, 2, 3 or 4 years
- Payment by Direct Debit which receives a discount
- Online account management
- Exit fee charges apply
Freedom for Business Tariffs
- Variable tariff
- Switch or upgrade at any time
- Payment by Direct Debit which receives a discount
- Online account management
- No exit fee
Other EDF Business Energy Products & Services
EDF offers BoilerCare for landlords which include an annual service and CP12 check and certificate. They also provide electric vehicle products which include leasing, tariffs and charging options.
They also buy energy from businesses that generate renewable energy.
EDF Business Energy Reviews
The largest number of reviews for EDF is on Review Centre which has 302 reviews where only 8% of reviewers would recommend them. Reviews.co.uk has the next highest number of reviews at 203 and again only 8% of reviewers would recommend EDF.
Trustpilot and Smart Money People each only have a small number of reviews. Trustpilot reviews were largely negative with 88% of reviewers scoring them as bad.
Reviews for EDF are based on all their services and therefore may not reflect their business energy services as many reviews are from domestic energy users.
Positive review comments include helpful staff, efficient problem solving, good complaint management and easy to use website. Negative review comments include high prices, billing issues, Direct Debit increases, communications problems, infrequent bills to track usage, smart meter issues, IT/system issues and poor customer service.
Trustpilot – 2.4/5 (based on 8 reviews)
Google Reviews – no reviews
Reviews.co.uk – 1.4/5 (based on 203 reviews)
Review Centre – 1.4/5 (based on 302 reviews)
Smart Money People – 3.25/5 (based on 5 reviews)
How To Switch To EDF Business Energy?
You can get a quote online in 60 seconds if you are an SME customer and you can then switch online in a few simple steps. Alternatively, you can call their switching team on 0333 009 7125 or email smesales@edfenergy.com.
Pros
- Offers business electricity and gas contracts
- Caters for businesses of all sizes
- Choice of fixed and variable tariffs
- Offers discounts for payment by Direct Debit
Cons
- Not clear if you can get 100% renewable energy on SME tariffs
- Poorly rated in customer reviews
Website: EDF Business Energy