American Express offers a range of cards which includes personal cards, business cards and corporate cards which can help you to monitor and track your spending whilst earning rewards. Below we look at reviews for the company along with the accounts they offer, how much they cost and other key things you need to know to help you decide which credit card provider is right for your business.
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American Express Credit Card Reviews
Below we look at reviews for American Express from a variety of websites. Please keep in mind that these reviews are for all of American Express’ services and so may not fully reflect their business offerings.
- Trustpilot: 2.0 of 5 based on 1,653 reviews.
- Reviews.co.uk: 4.0 out of 5 based on 6 reviews.
American Express Credit Card Plans, Packages & Prices
American Express offers a range of business credit card which are:
Business Platinum Card:
- Earn rewards for your business, clients or employees
- Access global airport lounges and priority passes
- 54 days to pay for purchases
- No pre-set spending limit
- Online account management
- Mobile app for iPhone and Android
Business Gold Card:
- Earn rewards for your business, clients or employees
- Access to savings and discounts on business essentials
- Up to 99 employee cards
- Visibility and control of employee cards
- 54 days to pay for purchases
- No pre-set spending limit
British Airways Accelerating Business Card:
- Earn rewards eligible spend and extra points spent with British Airways
- 56 days to pay for purchases
- 24/7 Global Assist phone line, card replacement and travel insurance
- Up to 99 employee cards
Amazon Business Prime American Express Card:
- Earn Amazon Rewards on purchases with Amazon and elsewhere
- Extended payment terms of 90 days
- 24/7 Global Assistance
- Online account management
- Mobile phone app for iPhone and Android
Amazon Business American Express Card:
- Earn Amazon Rewards on purchases with Amazon and elsewhere
- Extended payment terms of 60 days
- 24/7 Global Assistance
- Online account management
- Mobile phone app for iPhone and Android
Business Basic Card:
- Earn rewards for your business, clients or employees
- Access global airport lounges and priority passes
- Digital subscription to The Times and The Sunday Times
- 54 days to pay for purchases
- No pre-set spending limit
- Online account management
- Mobile app for iPhone and Android
Express business credit card charges:
- Business Platinum Card – annual fee £595
- Business Gold Card – annual fee £175, free for the first year
- British Airways Accelerating Business Card – annual fee £210
- Amazon Business Prime American Express Card – annual fee £50
- Amazon Business American Express Card – annual card £50
- Business Basic Card – no annual fee
Note plans, packages and prices were all accurate at the time of publication (July 2021) but may have changed since then. Please check American Express’ website for the latest information.
American Express Background
American Express was founded as a freight forwarding company in 1850 and became a brand that people could trust to transport their goods. In the late 19th century, they started to introduce financial products and travel services. They first introduced a charge card in the 1950s.
They are now one of the largest global payment networks in the world and offer a range of personal and business products. Their range of business products includes a variety of credit cards, online merchant services and international payments.
American Express offers six business cards to small to mid-sized businesses and five corporate cards for large businesses. They offer their customers a range of rewards that can be used for the business, clients or employees. They have partnerships with British Airways and Amazon to provide their customers with alternative reward programmes when spending with these partners and all other spend at a lower level.
Switching To American Express
You can apply for a business American Express card on their website or you can call them on 0800 032 7642.
Additional Business Services From American Express
American Express offers a range of other business services which include:
- Online merchant services
- International payments
American Express Customer Service and Complaints
You can contact American Express’ customer services on 0800 917 8043 or 0800 731 0146 if you have an Amazon credit card.
If you want to make a complaint to American Express you can call 0800 917 8047 or you can write to them at American Express, 1 John Street, Brighton, East Sussex BN88 1NH.
American Express Contact
You can get in contact with American Express by:
- Business cards – call 0800 917 8043
- Amazon Business American Express cards – call 0800 731 0146
- Live chat available 24/7
- Post – 1 John Street, Brighton, East Sussex BN88 1NH
Website: https://www.americanexpress.com/uk/business/
American Express Credit Card Pros/Cons
Pros
- Choice of a range of cards
- Offers a variety of rewards
- Online account management
- Mobile app to access most important account information
- 24/7 Global Assistance
Cons
- Not always accepted everywhere
- Poorly rated on a large number of customer reviews