RBS is a high street bank that offers a wide range of business banking products which includes offering business credit cards to their business banking customers. Below we look at reviews for the company along with the accounts they offer, how much they cost and other key things you need to know to help you decide which credit card provider is right for your business.
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RBS Credit Card Reviews
Below we look at reviews for RBS from a variety of websites. Please keep in mind that these reviews are for all of RBS’ services and so may not fully reflect their business offerings.
- Trustpilot: 1.5 of 5 based on 522 reviews.
- Reviews.co.uk: 3.0 out of 5 based on 3 reviews (credit cards only).
RBS Credit Card Plans, Packages & Prices
RBS business credit card includes:
- No annual card fee for the first year
- No annual card fee after the first year if spend is over £6,000 every year
- 56 days interest-free credit period
- Manage your account through the ClearSpend app
- Smart data online including reports to help you analyse spending
- Minimum credit limit of £500
- Maximum credit limit is subject to status
- Provides flexible monthly payment options
- Available to RBS business banking customers with a turnover of up to £2 million
Business credit card charges include:
- £30 annual card fee although exempt for the first year and if you spend over £6,000 every year
- Late payment admin fee £12
- Non-Sterling transaction fee 2.95%
- Cash advance charge 3%, minimum charge £3
Note plans, packages and prices were all accurate at the time of publication but may have changed since then. Please check RBS’ website for the latest information.
RBS Background
RBS was founded in 1727 in Edinburgh and grew to be one of the biggest banks in Scotland. They are part of the NatWest Group along with many other banking and finance brands including NatWest, Ulster Bank, Coutts, Isle of Man Bank, Child’s & Co, Drummonds, Holt’s and Lombard.
They offer a wide range of personal and business banking products across the UK. Their business product range includes bank accounts, savings accounts, debit and credit cards, virtual card solutions, loans and finance products, trade finance and business service products.
RBS offers their business credit cards to their business bank account customers only. They provide businesses with an introductory offer of no annual card fee for the first year which is normally £30. They also waive the fee if you spend over £6,000 per year on your credit card every year from the year of opening it. You can manage the account through the ClearSpend app and run reports to analyse your spending.
Switching To RBS
You can apply for an RBS business credit card if you are an existing RBS business bank account customer through their website. If you are not an existing customer you can open a business bank account with them and then apply for a credit card.
Additional Business Services From RBS
RBS offers a range of other business services which include:
- Bank accounts
- Savings accounts
- Debit cards
- Virtual card solutions
- Loans and finance products
- Trade finance
- Business services
RBS Customer Service and Complaints
You can contact RBS’ customer service team on 0345 600 2230 24/7 for basic banking enquiries, and for specialist or lending enquiries between 9am to 5pm.
If you want to make a complaint you can complete their online form, call 03457 114 477 or you can webchat with them use ‘Chat now’ on their website.
RBS Contact
You can get in contact with RBS by:
- Webchat using ‘Chat now’ on their website
- Call 0345 600 2230 open 24/7 for basic banking enquiries
- 24/7 secure messaging through the Digital Banking or mobile app
- Post – RBD Business Banking, PO Box 16204, Birmingham, B2 2WP
Website: https://www.business.rbs.co.uk/business/cards/business-credit-card.html
RBS Credit Card Pros/Cons
Pros
- No card fee for the first year or if spend is over £6,000 per year after the first year
- Access to reporting to analyse your spend
- Provides flexible payment options
- Offers a range of communication methods
Cons
- Only available to business bank account customers
- Rated fairly poorly based on a small number of customer reviews