Copper was founded in 2013 in America. They currently serve over 30,000 businesses around the world in over 100 countries. They have built their CRM software from the ground up to create software that is effective and purposeful in helping businesses and their staff to collaborate and make enduring customer relationships. Copper incorporates Google Workspace to allow users to use their software from their Gmail inboxes.
Topics
Copper CRM Software Options
Copper CRM provides three plans that allow businesses to:
- Organise their contacts
- Automate tasks
- Track deals and sales conversions
- Produce reports
- Manage projects
- Integrate with a range of tools and apps
- Integrates with Google Workspace so that you can incorporate your Gmail inbox and work from your inbox
- Mobile app
Their Professional plan also includes:
- Workflow automation
- Sending emails and templates
- Increased integrations
- Reporting functionality
- Account configuration
Their Business plan also includes in addition to the above:
- Unlimited users
- Personalised onboarding
- Premium support
- Advanced email sending and tracking
- Build your own embedded integrations
- Enhanced reporting
Copper CRM Software Card Rates
Copper CRM offer three business plans which are:
- Basic – limit of 3 users and 2,500 contacts, $25 per user per month
- Professional – 15,000 contacts, $59 per user per month
- Business – unlimited contacts, $119 per user per month
Copper CRM Software Reviews
Copper CRM only features on one of the leading customer review sites which is Trustpilot. The reviews on Trustpilot currently rated them overall as poor, however, only 13% of reviewers rated them as bad and 6% as poor. 41% of reviewers rated them as excellent and 27% as great. The reason for the low overall rating appears to be due to the volume of low scores received recently and the positive reviews being from several years ago.
Negative comments include issues with payments and cancelling contracts, difficulty to speak to a person, misleading pricing and generally poor customer service. Some of the positive comments include easy to use software, useful integration with email and flexibility but these comments are largely over four years old.
Trustpilot – 2.1/5 (based on 252 reviews)
Reviews.co.uk – no reviews
Review Centre – no reviews
Smart Money People – no reviews
How To Purchase For A Copper CRM Software?
If you want to try Copper CRM you can start by using their 14-day free trial with no commitment as no credit card details are required. You can start a trial or book a demo through their website.
Pros
- Provides a choice of plans for different budgets and needs
- Offers a free trial
- Integrates with Google Workspace to capture emails from Gmail and allow you to work from your inbox
Cons
- Based in America
- Poor reviews recently
- Reviewers have had issues contacting customer support
Website: Copper CRM Software