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10 Best CRM Software for Accountants

Accountants can benefit from introducing CRM software into their business as it can provide them with a central repository for data on customers, leads and referrals, as well as help automate processes to assist in streamlining your business. As a service provider that delivers a personalised service to other businesses or individuals, you may require more tailored software to meet your needs.

Topics

  • Featured CRMs
    • 1. Capsule CRM
    • 2. Workbooks
    • 3. Accountancy Manager
    • 4. FibreCRM
    • 5. CentreCRM
    • 6. Symphony
    • 7. InTouch
    • 8. Senta
    • 9. Sage
    • 10. Pixie

Featured CRMs

 

If you are an accountant exploring CRM software, you should look for the following attributes in the software and whether you need them:

  • What storage capabilities does it have and what can it store?
  • Does it assist you in onboarding clients and producing documents?
  • Can it help you in producing quotes and proposals for customers and manage prospects?
  • Can it help you to manage client deadlines and send reminders?
  • Can you assign tasks and monitor progress?
  • Does it help you to track time?
  • Does it support compliance?
  • What automations does it offer?
  • What software and apps can it integrate with?
  • Can it integrate with email software and store emails?
  • Can you run campaigns and send emails?
  • What collaboration tools does it offer?
  • What reporting facilities does it provide?
  • Do they offer a free trial?

Companies are ranked in no particular order.

1. Capsule CRM

Capsule CRM logo

  • Offers a CRM solution for accountants
  • Store all client information in one place
  • Manage sales opportunities in a simple sales pipeline
  • Spot trends and gain insight from your data
  • Tailor solutions for your clients based on insight
  • Task management tools to ensure you never miss a deadline
  • Share data between teams
  • Integrates with apps such as Xero, QuickBooks, Freshbooks and Gmail
  • Can draw information from spreadsheets
  • Offers a 30 day free trial

Website Capsule CRM software

2. Workbooks

Workbooks logo

  • Provides a specialist software solution for accountants
  • Tailored solution to meet your business needs
  • A combined system for sales, marketing, customer service and finance
  • Improve sales and marketing team productivity
  • Increase collaboration
  • Gain a 360 view of your customers
  • Create consistent quotes and synchronise product information
  • Integrates with hundreds of apps and services
  • Access reporting and dashboards
  • Offers two package choices

Website Workbooks CRM software

3. Accountancy Manager

Accountancy Manager logo

  • Offers a dedicated accountancy CRM solution
  • Designed to support accountants and bookkeepers
  • Provides reminders to chase clients and notifications
  • Automatically generates tasks lists for your staff
  • Aids client onboarding
  • Automatically produces proposals and letters of engagement
  • Automate client emails and texts
  • Track time and profitability
  • Provides free email and phone support
  • Offers a 30 day trial

Website Accountancy Manager CRM software

4. FibreCRM

FibreCRM logo

  • Provides a specialist CRM for accountants
  • Designed to cater for medium to large accounting and CPA firms
  • Assists with onboarding clients
  • Helps you to manage client relationships
  • Supports marketing including automation, list management and email marketing
  • Manage business development including forecasting and tasks management
  • Increased visibility across the business and sharing of information
  • Integrates with a variety of business apps
  • Reporting and analysis of data
  • Offers a discovery call to help you explore what their CRM solution can do for you

Website FibreCRM software

5. CentreCRM

CentreCRM logo

  • Provides online practice management solution for accountants
  • Helps manage and automate your practice and processes
  • Cloud-based job management software
  • Assign tasks and track progress
  • Time tracking
  • Track client and contact management
  • Integrated document management
  • Offers a choice of four plans
  • Provides unlimited free support
  • Offers a 30 day free trial of their software

Website CentreCRM software

6. Symphony

Symphony logo

  • Offers a CRM solution for accountants
  • Supports business development and marketing teams
  • Manage customer information
  • Communicate with customers more effectively
  • Monitor referrals and relationships
  • Manage events and meetings
  • Supports the onboarding of clients
  • Integrates with a range of apps
  • Provides reporting, forecasting and dashboard insights
  • Built using SugarCRM

Website Symphony CRM software

7. InTouch

InTouch logo

  • Provides a CRM solution for accountants
  • Delivers an integrated contact management solution
  • Streamline operations through automations
  • Manage leads and sales
  • Enables email and text message marketing
  • A central repository of client information
  • Manage your calendar centrally and link with Google
  • Set up reminders for clients
  • Record information safely and securely
  • Contact them to find out more

Website InTouch CRM software

8. Senta

Senta logo

  • Offers cloud-based practice management software
  • Designed for accountants and bookkeepers
  • Easy to configure and user-friendly
  • Offers customisable workflows
  • Built-in secure document portal and unlimited eSigning
  • Enables flexible working
  • Manage compliance
  • Integrates with a variety of apps and software
  • Gain insights and reports
  • Offers a 30 day free trial

Website Senta CRM software

9. Sage

Sage logo

  • Offers a CRM solution as part of its suite of software solutions
  • Increase customer loyalty and drive revenue
  • Cloud-based system and tools
  • Consolidate and share customer data with an end-to-end view
  • Run targeted campaigns
  • Store communication histories, sales quotes, orders and opportunities
  • Automate sales processes and send targeted marketing campaigns
  • Process sales forecasts
  • Generate reports
  • Request a callback to find out more information

Website Sage CRM software

10. Pixie

Pixie logo

  • Provides a CRM and client management solution
  • Designed to support accountants and bookkeepers
  • Store all clients’ email, files, tasks, deadlines and key information
  • Auto-update client records and add notes
  • Create and store as many custom fields as you need
  • Assign tasks and checklists
  • Complete bulk actions and send emails
  • Workflow management and automation
  • Supports client onboarding
  • Offers a demo of their software

Website Pixie CRM software

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