CRM software can be useful for many businesses but you may not be able to afford to make the investment or the commitment needed to sign up for a plan, so for many the free plans can be a great alternative. Some of the free plans on offer may also provide everything you need depending on your requirements.
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Featured CRMs
There are a few key things that you should look for when you are comparing the free plans on offer and these are:
- The number of users allowed on the plan as many free plans are restricted to only one or two users but some offer many more so it is worth checking.
- The number of contacts you can store as many free plans has a restriction on the number of contacts allowed.
- The amount of storage allowed if you plan to store documents and emails.
- Key functionality such as pipelines, email campaigns (check for limits), reporting capabilities, integration and collaboration tools.
Companies are ranked in no particular order.
1. Bigin
- Offers a free plan for a single user
- 500 record limit
- Single pipeline
- Three workflows
- Open APIs
- Mobile app for iOS and Android
- Email templates and 50 emails per user per day
- Built-in telephony
- Pipeline view in Kanban
- Integration with Zapier, Zoho Desk, Zoho Campaigns, Zoho Forms, Zoho Analytics and Bigin add-on for Gmail
Website Bigin CRM software
2. Zoho CRM
- Offers a free plan for three users
- Store leads and contacts
- Manage tasks, events, call logs and notes
- Advanced filters
- Offers five custom list views
- Workflow rules
- 50 emails per user per day
- Standard reporting
- 10 email templates
- Business hours customer support
Website Zoho CRM software
3. Monday.com
- Offers a free plan for up to two seats and up to 1,000 items
- Unlimited boards
- Unlimited docs
- Over 200 templates
- Offers over 20 column types
- Allows two team members to collaborate on embedded documents and whiteboards
- Mobile app available on iOS and Android
- Shareable forms
- A dashboard with Kanban view
- 24/7 customer support
Website Monday.com CRM software
4. Freshsales
- Offers sales-based CRM software
- Built-in chat, email and phone
- Contact and account management
- Customisable contact lifecycle stages
- Easy to use software
- Designed to be easy to implement
- Supports sales teams
- Gain customer insight
- Mobile app
- Support 24×5
Website Freshsales CRM software
5. HubSpot
- Offers free CRM tools
- Contact management
- Contact website activity
- Tasks and activities
- Sales quotes
- Email scheduling
- Live chat
- Forms
- Integrations including Gmail, Outlook, Facebook Messenger and App Marketplace
- Reporting dashboard
Website HubSpot CRM software
6. Insightly
- Offers a free plan for two users
- No-frill plan
- Manage contacts
- Support sales
- Deliver projects
- Easy to use interface
- Collaborate with another user
- Mobile app
- Gain insights
- Support and Service plans available for help and training
Website Insightly CRM software
7. Capsule
- Offers a free plan for up to two users
- Contact management suitable for up to 250 contacts
- 50MB of storage
- Send emails
- Task management
- Calendar
- Customisable sales milestones
- Kanban visual pipeline
- Integration with apps and email
- Sales dashboard
Website Capsule CRM software
8. Agile CRM
- Offers a free plan for up to 10 users
- Up to 1,000 contacts and companies
- Unlimited deals, tasks and documents
- Appointment scheduling
- Custom milestones
- Email tracking and web engagement
- Email campaigns and templates
- Basic reports
- Email support
- You can get started on the free plan with no credit card required
Website Agile CRM software
9. Bitrix24
- Offers a free plan with unlimited users
- Includes 5GB of online storage
- Chat and HD video calls
- Calendar
- Company workspace
- Knowledge base
- Unlimited projects
- Tasks and project capabilities
- Unlimited contacts and single pipeline
- Works with forms, live chat, website, Facebook and Instagram
Website Bitrix24 CRM software
10. Really Simple Systems
- Offers a free plan for unlimited contacts
- Maximum 100 company records
- 100MB document storage
- Pipeline management
- Tasks, events and calendars
- Assign and reassign tasks
- Listing reports, forecast reports and custom reports
- Custom fields, tables, dropdown lists, dashboards and pages
- Integrates with Google Maps and Google Contacts
- Email and online chat support