Mettle is a business bank account by NatWest that is designed to help sole traders and limited companies with up to two owners to manage and grow their business. Below we look at reviews for the company along with the accounts they offer, how much they cost and other key things you need to know to help you decide which business bank account provider is right for your business.
Below we look at reviews for Mettle from a variety of websites. Please keep in mind that these reviews are for all of Mettle’s services and so may not fully reflect their business offerings.
- Trustpilot: 4.0 of 5 based on 266 reviews.
Mettle Business Services Plans, Packages & Prices
Mettle offers a single business current account that includes:
- Free account
- Send and receive UK payments
- Make payments with Apple Pay and Google Pay
- Create and send invoices
- Categorise business transactions
- Export data and share it with your accountant
- Sync with accounting software
- Safe and secure account
Note plans, packages and prices were all accurate at the time of publication (April 2021) but may have changed since then. Please check Mettle’s website for the latest information.
Mettle is delivered by a team of technology, creative, research and analyst people who are exploring new ways to approach the market and they have the backing and support of NatWest. This gives customers the security that a big-name bank is behind the venture.
Mettle was founded in July 2017 and is an app-based bank account that has been designed for sole traders and limited companies that have no more than two directors. The app has been designed to help new and small business owners to manage their finances with the resources they need.
They collect customer feedback and act on it where possible to improve their service to their customers. They limit their account so that they can stay true to support small and fledgeling businesses.
Switching To Mettle
If you want to switch to Mettle you can download their app and apply in minutes. When they have received your application, it will be reviewed and once approved you will receive an account number and sort code.
To open an account, you need to be a UK based company with owners that are UK residents. You can have an account balance of up to £100,000. They do not support government-backed loans or lending.
Their app is compatible with iOS and Android devices.
Currently, Mettle is not part of the Current Account Switching Service so you will need to move all payments yourself.
Additional Business Services From Mettle
Mettle doesn’t currently offer any other services to businesses.
Mettle Business Service Availability
Mettle is designed for sole traders and limited companies with up to two owners only and applicants must be UK residents and over 18 years old. They don’t support some business activities and industries, so it is best to check their eligibility criteria.
Mettle Business Customer Service and Complaints
You can contact the Mettle customer service team through their online chat or 0800 069 8380 on Monday-Friday 8am-8pm and weekends 9am-5pm.
Mettle Business Contact
You can get in contact with Mettle by:
- Call 0800 069 8380 (Monday-Friday 8am-8pm and weekends 9am-5pm)
- Live chat (Monday-Friday 8am-8pm and weekends 9am-5pm)
- Email email@example.com
- Post – 250 Bishopsgate, London EC2M 4AA
Mettle Business Services Pros/Cons
- Part of a known and trust bank
- Contact centre operates evenings and weekends
- Currently, there are no charges for their account
- Positive customer reviews
- No branches
- Not part of the Current Account Switching Service
- Have to move your payments and Direct Debits