Handepay is a payment processing provider that offers a range of services which includes online payments, card machines, virtual terminals and pay by link. Below we look at reviews for the company along with the services they offer, how much they cost and other key things you need to know to help you decide which payment services provider is right for your business.
Topics
Handepay Payment Service Reviews
Below we look at reviews for Handepay from a variety of websites. Please keep in mind that these reviews are for all of Handepay’s services and so may not fully reflect their individual offerings.
- Trustpilot: 4.9 of 5 based on 7,648 reviews.
- Reviews.co.uk: 5.0 out of 5 based on 2 reviews.
Handepay Payment Services Plans, Packages & Prices
Handepay offers merchant accounts and online payment solutions that include:
- Offers payment gateway, virtual terminal and pay by link
- Simply pricing – no monthly service charges or authorisation fees (payment gateway)
- No joining or setup fees
- Security checks and 3D secure
- Accepts major debit and credit cards
- Integrates with major shopping carts
- Online dashboard with real-time reporting
- PCI DSS compliant
- 24/7 customer service
There is no pricing information available.
Note plans, packages and prices were all accurate at the time of publication but may have changed since then. Please check Handepay’s website for the latest information.
Handepay Background
Handepay was founded in 2006 in Merseyside to cater for businesses of all sizes and to offer them an affordable method of taking card payments. In February 2021, they and Merchant Rentals were acquired by PayPoint plc. The PayPoint Group collectively services millions of consumers every week.
In 2009, Handepay was one of the first in the UK to offer card terminals that could run over a Wi-Fi connection rather than Bluetooth. In 2015, they revolutionised the card payment market with a new pricing scheme by offering transparent pricing.
Handepay offers a variety of card machines including countertop, portable, mobile and contactless card machines. They also offer a range of online payments which includes a payment gateway, virtual terminal to take phone payments, pay by link to send payment details by email or text, recurring payments and shopping carts. They also offer merchant accounts that allow businesses to take payments across all channels.
Switching To Handepay
If you want to join Handepay you can call their sales team on 0800 377 7382 or request a quote by completing their quote form and they will contact you to discuss your requirements.
If you are looking to switch to Handepay from another provider, they may cover any cancellation fees for leaving them. They also offer a price challenge where they will give you a cash amount if they are unable to save you money on your merchant costs.
Additional Business Services From Handepay
Handepay specialises in a range of payment processing services which includes:
- Card machines
- Phone payments by virtual terminals
- Pay by link
Handepay Customer Service and Complaints
You can contact the Handepay customer service team on 0844 846 5154 on Monday-Friday 8.30am-5pm.
Handepay Contact
You can get in contact with Handepay by:
- Completing their contact form
- Sales team call 0800 377 7382 (Monday-Thursday 9am-5.30pm and Fridays 9am-5pm)
- Customer services call 0871 871 3888
- Email enquiries@handepay.co.uk
- Post – Westway Park, Galway Crescent, Haydock WA11 0GR
Website: https://www.handepay.co.uk/
Handepay Payment Services Pros/Cons
Pros
- Claims to offer a simple pricing structure
- Secure service and PCI DSS compliant
- Integrates with major shopping carts
- Provides an online dashboard with real-time reporting
- Positive customer reviews based on a large number of reviews
Cons
- No pricing information available