Buzz Connect is a hosted business VoIP provider that offers a range of packages that includes a wide variety of features. Below we look at reviews for the company along with the services they offer, how much they cost and other key things you need to know to help you decide which phone systems provider is right for your business.
Buzz Connect VoIP and Phone Systems Reviews
Below we look at reviews for Buzz Connect from a variety of websites. Please keep in mind that these reviews are for all of Buzz Connect’s services and so may not fully reflect their individual offerings.
- Trustpilot: 4.0 of 5 based on 8 reviews.
Buzz Connect VoIP and Phone Systems Plans, Packages & Prices
- Flexible and feature-rich
- Suitable for businesses of all sizes
- Requires minimal hardware and low start-up costs
- Minimum of two users
- Voicemail to email
- On-hold music
- Free user to user calls
- Shared main number and extensions numbers
- Call transfer, pickup and parking
- Call forwarding
- Caller ID
- Divert to mobile
- 3-way voice conferencing
- Hunt groups
- Online call recording for 30 days or lifetime on some plans
- Call recording to email and FTP on some plans
- Auto-attendant on some plans
- Busy lamp fields on some plans
- Computer telephone integration on some plans
- CRM integration on some plans
- Click to dial on some plans
- Self-service portal and reporting
They offer a range of packages that have a range of features which includes:
- Office Standard – £4.95 per user per month with calls from 0.9p on landlines and 3.3p for UK mobiles
- Office Plus – £7.95 per user per month including 300 minutes
- Office Unlimited – £9.95 per user per month with unlimited calls
- Enterprise – price available on request
- Call rates after free minutes exceeded 0.9p per min for landlines and 3.3p for mobiles, 08 numbers are free.
Note plans, packages and prices were all accurate at the time of publication (June 2021) but may have changed since then. Please check Buzz Connect’s website for the latest information.
Buzz Connect Background
Buzz Connect was founded in 1996 in the UK and it’s a specialist telecommunications provider that offers VoIP phone systems. They provide high-quality VoIP phone systems to businesses as a Tier 1 provider, not a reseller. They have expert engineers who are based in the UK to provide support to their customers.
They offer a range of VoIP plans that provide cost-effective and reliable phone system that requires minimal hardware and have a low start-up cost. Their plans allow employees to work flexibly in the office, from home and on the move. Their system is scalable and can move easily with your business if you move.
Buzz Connect provide a wide range of features as standard which includes on-hold music, free calls to other users, call transfer, pickup and parking, call forwarding, caller ID, divert to mobile, 3-way voice conferencing, hunt groups, self-service portal and reporting. Enhanced features also include auto-attendant, call recording, CRM and computer telephone integrations.
Switching To Buzz Connect
If you want to switch to or join Buzz Connect for their VoIP phone system you can order the plan you want online if you select one of their standard plans, or you can select get a quote. You can also call their sales team on 0800 037 5555 to discuss your needs and get a quote.
Additional Business Services From Buzz Connect
Buzz Connect doesn’t currently offer any other services to businesses.
Buzz Connect Customer Service and Complaints
You can contact the Buzz Connect customer service team on 01929 775000 or request a callback through their website.
Buzz Connect Contact
You can get in contact with Buzz Connect by:
- Completing their contact form
- Customer services call 01929 775000
- Sales call 0800 037 5555
- Post – Unit 6 Glenmore Business Park, Blackhill Road, Holton Health, Poole BH16 6NL
Buzz Connect VoIP and Phone Systems Pros/Cons
- Offers VoIP systems suitable for businesses of all sizes
- Provides a wide variety of call and system features
- Has a self-service portal and reporting facility
- Offers a choice of simple plans
- Provides a plan with unlimited calls
- Only offers VoIP phone systems
- Doesn’t offer any other related services such as internet services
- A low number of customer reviews although positive