Square Card Machine Reviews

Square is an online store builder and payments processing provider which includes online and offline sales as well as point of sale equipment. Below we look at reviews for the company along with the services they offer, how much they cost and other key things you need to know to help you decide which payment services provider is right for your business.

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Square Payment Service Reviews

Below we look at reviews for Square from a variety of websites. Please keep in mind that these reviews are for all of Square’s services and so may not fully reflect their individual offerings.

Trustpilot: 4.3 of 5 based on 1,644 reviews.
Reviews.co.uk: 2.5 out of 5 based on 2 reviews.

Square Payment Services Plans, Packages & Prices

Square offers merchant accounts and online payments that include:

APIs and customisable payment form
Next day settlement
Real-time updates and analytics about sales and inventory
Safe and secure payments
Phone support during office hours and 24/7 email support
Clear and transparent pricing
No setup or start-up fees
Can integrate online and offline payments
PCI DSS compliant
Fraud prevention and end-to-end encryption

There several price plans available as part of their online store which include:

Free – £0 per month, 1.9% for European cards transactions, 2.9% for non-European cards transactions.
Professional – £9 per month, 1.9% for European cards transactions, 2.9% for non-European cards transactions.
Performance – £19 per month, 1.9% for European cards transactions, 2.9% for non-European cards transactions.
Premium – £54 per month, 1.75% for European cards transactions, 2.9% for non-European cards transactions.
Custom pricing – is available for businesses processing over £250,000 per year.

Square also offers a range of point of sale equipment which offers:

Bespoke systems
Fast checkout
Customisable checkout
Accept contactless payments
Connect with your online store
Real-time reporting
Flexible and scalable
Integrates with favourite apps like Xero
No setup fees or monthly fees

Point of sale pricing:

Processing rate – 1.75% card fee, 2.5% for virtual terminal and invoices
POS hardware starting at £19

Note plans, packages and prices were all accurate at the time of publication but may have changed since then. Please check Square’s website for the latest information.

Square Background

Square was founded in San Francisco in 2009 in its humble beginning as a little white card reader to accept card payments but has since grown into a global payment processing business. They have offices across the world including in the USA, Canada, Japan, Australia, the UK and Ireland.

Square aims to empower small businesses to grow and develop through being able to accept payments and build an online presence to sell their products and services. Square offers a website building tool that allows you to create an online presence and sell your products. They offer APIs and customisable payment forms that provide end-to-end encryption and fraud prevention to keep your transactions safe and secure.

They also continue to offer their traditional range of point of sale equipment to assist you in accepting payments in-store which includes readers, terminals, stands and registers. They have integrated their online and offline systems to allow businesses to better track their inventory and sales.

Switching To Square

If you want to join Square for their online payment processing you can sign up online using their online form, or if you already have an account with Square from building a website with them you can sign in to your account to set up payments. Alternatively, you can contact the sales team by completing the contact form.

Additional Business Services From Square

Square offers a range of payment services which includes:

Over the phone
Invoice payments
Website builder

Square Customer Service and Complaints

You can contact the Square customer service team on 0800 098 8008 on Monday-Friday 9am-5pm or you can email them through their contact form.

Square Contact

You can get in contact with Square by:

Completing their contact form
Call 0800 098 8008 (Monday-Friday 9am-5pm)
Post – 39 Sloane Square, Knightsbridge, London SW1X 9LP

Website: https://squareup.com/gb/en/payments

Square Payment Services Pros/Cons

Pros

Integrate online and offline sales
Safe and secure platform
Clear pricing and no setup fees
Highly rated in customer reviews

Cons

Requires a Square website
Customer support only available during office hours

Compare Card Payment Prices & Fees