Mitel is a telecommunications provider that offers a range of business phone systems, collaboration tools, contact centre solutions, phones and accessories. Below we look at reviews for the company along with the services they offer, how much they cost and other key things you need to know to help you decide which phone systems provider is right for your business.
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Mitel VoIP and Phone Systems Reviews
There are currently no reviews available for Mitel.
Mitel VoIP and Phone Systems Plans, Packages & Prices
Mitel offers phone systems that include VoIP that feature:
- Choice of VoIP and PBX systems
- Cloud and on-site systems
- Simple and reliable systems
- All-in-one communication systems
- Secure and scalable
- Simple setup
- Conferencing facilities
- Advanced call controls
- Softphone, mobile and IP desk phone options
- Contact centre solutions
- CRM integration
- Call recording
- Suitable for remote working
- Collaboration tools such as messaging, conferencing, screen sharing, file sharing
- Integration with Microsoft Teams
- Dedicated customer manager
- 24/7 global technical support
They offer a range of plans which include:
- Essentials – from £13.59 per user per month includes PBS features, collaboration and conferencing.
- Premier – from £17.84 per user per month includes above plus CRM integration and call recording.
- Elite – from £23.79 per user per month includes above plus archiving and operator
Note plans, packages and prices were all accurate at the time of publication but may have changed since then. Please check Mitel’s website for the latest information.
Mitel Background
Mitel is a communications and collaboration provider that has over 45 years of experience in the market supporting businesses in connecting and collaborating. They have 70 million business users worldwide of which 4.7 million are cloud users. They support businesses in over 100 countries across the world.
They are a market leader in cloud communications and they offer public, private and hybrid cloud solutions. They offer unified communications solutions that bring together all your communications and collaboration tools so that you can manage calls, messaging, conferencing, screen and file sharing all through their systems.
Mitel offers a range of on-site PBX phone systems and hosted cloud VoIP systems that cater for a wide variety of needs. They offer a range of system features including remote working, conferencing facilities, call recording, advanced call controls and integration with CRM and Microsoft Teams on some packages. They offer a range of plans for smaller businesses that provide different features. Quotes are available for larger businesses on request.
Switching To Mitel
If you want to switch to or join Mitel you can complete their online quote form to get a quote, call their sales team on 01291 430000 or complete their contact form.
Additional Business Services From Mitel
Mitel offers a range of business services which include:
- Contact centre solutions
- Collaboration tools
- A range of phones and accessories
Mitel Customer Service and Complaints
You can contact Mitel on-site support on 0870 950 3300.
Mitel Contact
You can get in contact with Mitel by:
- Completing their contact form
- Sales call 01291 430000
- On-site support call 0870 950 3300
- Post – 2 London Wall Place, 4th Floor, London EC2Y 5AU
Website: https://www.mitel.com/en-gb#
Mitel VoIP and Phone Systems Pros/Cons
Pros
- Offers a wide choice of phone systems including on-site and cloud-hosted
- Provides all-in-one communications
- Enables remote working
- Integration with CRM and Microsoft Teams
- Provides a range of collaboration tools
- 24/7 global technical support
Cons
- Not all pricing information is available
- No customer reviews